Skip to main content

Allow restaurant to block out time slots when busy

We often receive large orders one after the other, so we might receive an order for 6 pizzas at 6pm, and then 8 pizzas at 6.05pm. This will throw our timing out.

I know we can delay an order, but if we have pre-orders throughout the night, delaying or snoozing doesn't work.

A very easy fix would be if there was a page with all available slots for the current evening and we could just block the ones where we need to make back time.

So in the example above, we could just block out 6.10pm and perhaps 6.15pm.

This also allows us to take a phone order or walk-in customer and block a time slot for their order.

It would allow the kitchen time to allocate orders better without falling behind schedule.

Status: In Progress7 comments

Log in to comment and vote

Comments7

  • Edge

    •

    Jul 16

    •

    Merged request

    •

    1 vote

    Block out slots

    Is there a way to block out a slot ahead of someone who wants to come in. I.e. a phone call customer where they want to collect. Can we process this ourself for that time slot?

  • Magic John´s

    •

    May 2, 2025

    Has this been implemented?

  • [email protected] changed status to In Progress
    Team•

    Jul 5, 2024

  • Youness Benali

    •

    Sep 23, 2023

    Yes please! Same issue here but on a smaller scale, a workaround is that I've changed the times one can pre-order from if I need to block out time for a larger order. But that isn't ideal.

    So a schedule of some sort where as Calan says, we are able to block out time slots, would be ideal.

  • Channe

    •

    Apr 3, 2023

    Hi

  • Angus Murray

    •

    Sep 9, 2022

    THIS!!! Please this - this is the single most important feature to be able to retain customer satisfaction.

  • Ashley haskins

    •

    Aug 18, 2022

    agreee, a quick way to block out times rather then having to go into store settings and manually doing it