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Catering: ask for postcode in the basket instead of on page load

Problem
When a customer opens a catering store, the first thing they see is a pop-up asking for delivery/collection, postcode and number of guests before they can look at the menu. Customers just want to browse; the up-front gate feels intrusive and causes drop-off before anyone has seen a single item.

Requested

  • Open the catering menu straight away with no pop-up.

  • Ask for delivery/collection, postcode and number of guests as a step in the basket (when the customer taps checkout), before payment.

  • Keep the existing delivery-zone, delivery-fee and minimum-spend validation — just run it at the basket step instead of on page load.

  • Configurable per venue so operators can choose whether to gate up front or in the basket.

Trade-off to be aware of
Customers outside the delivery area only find out once they have built a basket, and delivery fee / minimum order can't be shown on the menu until the postcode is entered.

Requested by
Gabrielke Remoli.

Status: In Review

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