Reports for refunded orders
Please could we add a report option to view refunded orders? (Similar to discounted orders.)
For our accounts, we need to view the sales for different categories and allocate these accordingly, but only being able to view the total amount of refunds each day means we're not able to do this on storekit so team members are now having to manually report and refunds on an external system.
Please add a reports option so we can easily find the refunded orders (and also the reasons why, which are important for improving our customer service.)
As next level from this, would be useful to see refunds in the feedback section as well, so we can how any negative reviews were handled on site.
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Comments2
Nov 8, 2023
We've now released a refunded orders report you can access here: https://dashboard.storekit.com/reports/sales/refunded-orders
Oct 31, 2023