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Warning when people place preorder in different time zone

Please put a warning when people place preorder in different time zone - have had customers place an order a few days in advance whilst still on their holiday and it books them into the slot 1 or 2 hours earlier..! (If they are in Spain and book 8pm, it actually books them into the 7pm slot - maybe make sure preorder slots are in the restaurant's time zone, not that of the customer!)

Status: Completed5 comments

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Comments5

  • macauley

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    Mar 18

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    Merged request

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    1 vote

    Pre-order times for customers outside UK

    Enable accurate local time display for customers outside the UK so they can book without changing their device time to UK time. Currently, this results in “time slot not available” errors for international users.
  • Romain Bouillot

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    Mar 18

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    Merged request

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    2 votes

    London time zone pre order display.

    I had a couple of time pre order from people out of London.
    When they managed the delivery time, it was their time zone.
    Is it possible to precise and display London time zone?
    Thank you.

  • Joanna Fyans

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    Nov 16, 2022

    This happened to us once that we know of. The customer was in Mexico so booked a time we're not even open! Suspect it's happened a couple of other times as well when customers insisted they'd booked a different time

  • Ashley haskins

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    Oct 27, 2022

    Yep had this a few times now

    • Luke Marazzi

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      Nov 15, 2022

      Ashley haskins: extremely frustrating!